Terms and Conditions SW303 –
Rules Guide Malaysia Platform

By accessing or using the sw303 platform — whether through the website, mobile app, or any digital channel we provide — you agree to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, you are requested not to use the sw303 platform.

These terms and conditions constitute a legally binding agreement between you as the user and sw303 as the platform operator. This document should be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of this overall agreement.

SW303 reserves the right to modify, add to, or amend these terms at any time. Any changes will be communicated through the platform and will take effect 7 days after the announcement is made, except in urgent circumstances where changes may take effect immediately.

Registration and use of the SW303 platform is restricted to individuals who meet all of the following eligibility requirements:

• Minimum age of 21 years. SW303 is a platform for adults only. Registration by underage individuals is strictly prohibited, and it is the user's own responsibility to ensure they meet this age requirement.
• A valid citizen or resident in regions where participation in online entertainment activities is permitted.
• Not on the self-exclusion list or an active self-exclusion program.
• Has full legal capacity to enter into a binding and valid agreement.
• Not representing any third party's interests when registering or playing.

Each user is only permitted to hold one (1) account only at sw303. Holding multiple accounts is a serious violation that may result in the closure of all related accounts and forfeiture of all wins and balances.

You are solely responsible for the security of your sw303 account, including your password and any related login credentials. sw303 recommends the following steps to protect your account:

• Use a strong password (minimum 8 characters, combining uppercase, lowercase, numbers, and symbols).
• Enable two-factor authentication (2FA) in your account settings.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Contact sw303 support immediately if you suspect your account has been accessed without authorisation.

Sw303 will not be held liable for any losses arising from a user's negligence in protecting their own login credentials. All activity that occurs within your account, whether carried out by you or by another person accessing the account using your information, is entirely your responsibility.

All deposits at sw303 must be made using a valid payment method in the name of the same account holder. Our platform supports a variety of deposit methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and standard bank transfers.

• Minimum deposit limit: RM 20 for most payment methods.
• Deposits are processed instantly for all electronic payment methods.
• Withdrawals processed within 24 hours for regular members, and within 2–6 hours for VIP members.
• The first withdrawal to a new account requires completed KYC verification.
• SW303 reserves the right to request additional documents for withdrawals exceeding certain limits.

Funds deposited into a sw303 account are to be used solely for gaming purposes on our platform. sw303 does not bear any bank charges or currency conversion fees imposed by your bank or payment provider.

Sw303 offers a variety of bonuses and promotions to players from time to time. All bonuses and promotions are subject to specific terms and conditions stated alongside each offer. These specific terms form part of this overall agreement and should be read carefully before claiming any bonus.

• Bonuses awarded may be subject to wagering requirement before it can be withdrawn.
• Wagering requirements typically range from 10x to 30x depending on the bonus type.
• Wins from real deposit funds are not subject to bonus wagering requirements.
• SW303 reserves the right to cancel any bonus obtained through dishonest means or in violation of platform rules.
• A user is only eligible to claim the welcome bonus once — misuse by opening multiple accounts to claim the bonus repeatedly is strictly prohibited.

All games on the sw303 platform use a Random Number Generator (RNG) system that has been certified by independent testing bodies. This ensures every game outcome is truly random and cannot be manipulated by any party, including sw303 itself.

• Players are responsible for understanding the rules of each game before placing bets.
• Minimum and maximum betting limits are set for each game and must be observed.
• Any dispute regarding game outcomes must be reported within 24 hours of the incident.
• SW303 reserves the right to void and refund bets if a technical disruption affects the integrity of the game.
• In cases where there is a discrepancy between what is displayed on the user's device and the server records, sw303 server records are final.

To protect all players and the integrity of the platform, sw303 strictly prohibits the following:

• Use of automation software, bots, scripts, or any unauthorised tools to interact with the platform.
• Attempting to exploit bugs, software errors, or system vulnerabilities on the platform.
• Collusion between players to defraud the system or influence game outcomes.
• Opening multiple accounts to obtain bonuses or circumvent limits.
• Use of false or third-party identity information.
• Any form of money laundering through the sw303 platform.
• Abuse of the bonus or promotion system in a manner clearly not intended by SW303.

Sw303 respects the privacy of all its users and is committed to protecting players' personal data in accordance with applicable data protection laws. Full details on how we collect, use, and protect your data are available in our Privacy Policy.

In the context of these terms, you agree that sw303 may:

• Collecting and processing your personal data necessary for platform operations.
• Using transaction data and gaming activity for risk control and fraud prevention purposes.
• Retaining account and transaction records for the period required by law.
• Sending account-related, security, and promotional communications that you have agreed to receive.

Sw303 will not sell or transfer your personal data to third parties for marketing purposes without your consent. Data is only shared with third parties necessary for platform operations, such as payment providers and game providers, under strict confidentiality agreements.

SW303 reserves the right to suspend or close any user account under the following circumstances:

• Violation of any terms in this document.
• Recommendation or confirmation that a user is under 21 years of age.
• Confirmed fraudulent activity, money laundering, or other illegal activities.
• Self-exclusion request submitted by the user.
• Instructions from the relevant competent authorities.
• Account inactive for more than 12 consecutive months.

Users may also close their own account at any time by contacting the SW303 support team. Prior to closure, all pending transactions will be settled first and any remaining balance will be paid out to the user subject to a final review.

Sw303 takes our responsibility for player well-being seriously. We provide a range of tools and resources to help players maintain control over their gaming activity:

• Personal Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
• Session Time Limit: Limit the time you spend on the platform each day.
• Self-Exclusion: Request a temporary account suspension for a period of 24 hours to 30 days, or permanently.
• Self-Check: Use our self-assessment tool to better understand your gaming habits.

If you or someone you know shows signs of a gambling problem, we encourage you to seek help. More information on support resources is available on our Responsible Gaming page.

Sw303 is not responsible for any losses or damages arising from:

• Service disruptions due to previously announced system maintenance.
• Circumstances beyond our control, such as internet outages, natural disasters, or third-party disruptions.
• Game decisions made by the player based on available information.
• Indirect, incidental, or consequential losses arising from use of the platform.

SW303's maximum liability under any circumstances is limited to the total amount deposited by the relevant user in the 30 days prior to the claim being made. SW303 makes no guarantees regarding profits from the use of this platform.

SW303 reserves the right to modify, amend, or update these terms and conditions at any time as deemed necessary. Material changes will be communicated to registered users via:

• In-app notifications on SW303 at least 7 days before changes take effect.
• Announcements on the platform's home page.
• For urgent security-related changes, amendments may take effect immediately.

Continued use of the SW303 platform after the effective date of any term changes constitutes acceptance of the amended terms. If you do not agree with any changes, you have the right to close your account and withdraw your balance before the changes take effect.